Privacy policy

Last updated: June 2, 2026

Melora Glam (“we”, “us”, or “our”) operates this website and provides products, content, and services designed to offer you a seamless and elevated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or make a purchase.

Our store is powered by Shopify, which enables us to securely operate our online platform and process transactions. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information,” we mean any information that can identify you directly or indirectly. Depending on how you interact with our Services, we may collect different types of information.

We collect information that you provide directly to us, such as when you place an order, create an account, or contact us. This may include your name, email address, phone number, billing and shipping address, and payment details.

We also collect information related to your transactions and interactions with our store. This includes details about the products you view, add to cart, purchase, or return, as well as your purchase history and preferences.

In addition, certain information is collected automatically when you use our website. This includes your IP address, browser type, device information, and how you navigate and interact with the website. This helps us understand user behavior and improve our Services.

2. How We Collect Information

We collect your personal information through several channels. First, we collect information directly from you when you voluntarily provide it, such as during checkout, account registration, or customer support interactions.

Second, we collect information automatically through cookies and similar technologies when you browse our website. These technologies allow us to recognize your device, remember your preferences, and improve your overall experience.

Third, we may receive information from third-party service providers, such as payment processors, analytics providers, and marketing partners, who assist us in operating our business.

3. How We Use Your Information

We use your personal information primarily to provide and improve our Services. This includes processing your orders, managing payments, arranging shipping, and handling returns or exchanges.

We also use your information to personalize your experience. For example, we may recommend products based on your browsing or purchase history and tailor content or offers that are relevant to you.

Your information may also be used for communication purposes. This includes sending order confirmations, updates, customer service responses, and, where permitted, promotional messages and marketing campaigns.

Additionally, we use your data to maintain the security and integrity of our Services. This includes detecting fraud, preventing unauthorized access, and ensuring safe transactions.

Finally, we may process your information to comply with legal obligations or to enforce our terms and policies.

4. Sharing of Personal Information

We do not sell your personal information. However, we may share your information with trusted third parties in order to operate our business effectively.

This includes service providers such as Shopify, payment processors, shipping partners, analytics providers, and customer support tools. These parties only access your information to perform specific services on our behalf.

We may also share your information with marketing and advertising partners to deliver relevant ads and campaigns, where permitted by law.

In certain situations, we may disclose your information to comply with legal requirements, enforce our policies, or protect our rights and the safety of others.

5. Shopify and Third-Party Services

Our store is hosted on Shopify, which processes your personal information to enable transactions and improve platform performance. This means your data may be transferred, stored, or processed in jurisdictions outside your country.

Shopify may also use certain data to enhance services across its platform. For more information, you can review Shopify’s Privacy Policy directly.

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external platforms, and we encourage you to review their policies before sharing any personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and better understand how users interact with our website.

These tools allow us to remember your preferences, analyze website traffic, and provide personalized content and advertisements. You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

7. Data Security and Retention

We take reasonable measures to protect your personal information using industry-standard security practices. This includes secure payment processing, encryption technologies, and restricted access to sensitive data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing Services, complying with legal obligations, resolving disputes, and enforcing our agreements.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, update, or delete your personal data.

You may also have the right to object to certain processing activities or request that we restrict the use of your information.

If you receive marketing communications from us, you can opt out at any time by using the unsubscribe link included in our emails.

To exercise any of your rights, you may contact us using the details provided below. We may need to verify your identity before processing your request.

9. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a minor without proper consent, we will take steps to delete such information promptly.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your own. These countries may have different data protection laws.

When such transfers occur, we take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements.

Any updates will be posted on this page, and the “Last updated” date will be revised accordingly. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.