Shipping policy

Last updated: 2 June, 2026.

At Melora Glam, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how we process, ship, and deliver orders, as well as the responsibilities of both parties throughout the shipping process.

Order Processing

All orders are processed within 1 to 2 business days after orders has been successfully confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, product launches, or promotional campaigns, processing times may be slightly extended. In such cases, we will make reasonable efforts to inform you of any delays.

Shipping Timeframes

Once your order has been processed and dispatched, the estimated delivery time is within 5 business days, depending on your location and the shipping method selected at checkout.

Please note that these delivery timeframes are estimates only and are not guaranteed. Actual delivery times may vary due to factors outside our control, including courier delays, customs clearance procedures, or local logistical constraints.

Shipping Fees and Duties

Shipping fees are calculated at checkout based on your location and selected delivery method. Unless otherwise stated, all shipping costs are non-refundable.

For international orders, customs duties, taxes, and import charges may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not controlled by Melora Glam.